Proceed to send an email to Candy Crush Support.Īssuming you still have some information about your old account it shouldn’t be an issue to get your progress back but it may take some time.Choose a topic or type one in the search bar.
Tap the ‘?’ located in the lower portion of the pop-up menu.Tap the settings cog in the lower left-hand corner.Open Candy Crush and login with your new Facebook account or King account.For those who are thinking about deleting your account, it’s probably a good idea to take some screenshots of your game progress to use as proof just in case there’s a dispute. All you need to do is fill out the help form to begin the process. If you’ve changed your Facebook account, or you no longer have it, all hope isn’t lost.įortunately, the Candy Crush support team can add your progress back manually according to. It’s the most simple way to save progress because all you need to do is sign in to your existing Facebook account and allow Candy Crush access. The more common way of saving mobile game progress is using your Facebook account. What Happens When You Get a New Facebook Account? If you still have access to the old phone, you can play Candy Crush on it and use up all the saved boosters and extra moves. Instead, they are stored locally on your phone. This method does not allow you to transfer your extra moves, extra lives, and boosters to your new devices because they are not synced with the game servers. If you don’t see your gold bars on the new phone, be sure to contact the developer here. They are regularly synched with the game servers and are available across your devices. Connect to your or Facebook account.Īlong with your level progress, all your gold bars should be transferred to your new phone.iPhone and iPad users download from the App Store. This way, you’ll synchronize your progress with the game servers. Back up your game progress and connect to either Kingdom or Facebook.This method works for both iOS and Android devices and doesn’t involve installing third-party apps or using your PC or Mac, so anyone should be able to load up their
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